Terms of Service

Align & Innovate

A&I Archkey Systems, LLC

A&I Threshold Consulting, LLC

A&I Keyframe Media, LLC

Effective Date: December 29, 2025

Last Updated: December 29, 2025

1. AGREEMENT TO TERMS

These Terms and Conditions ("Terms") constitute a legally binding agreement between you, whether personally or on behalf of an entity ("you," "your," or "Client"), and A&I Archkey Systems, LLC; A&I Threshold Consulting, LLC; and A&I Keyframe Media, LLC, collectively operating under Align & Innovate ("Align & Innovate," "we," "us," or "our"), concerning your access to and use of our websites (www.aligninnovate.com), platforms, software applications, and services (collectively, the "Services").

BY ACCESSING OR USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE WITH THESE TERMS, YOU MUST DISCONTINUE USE IMMEDIATELY.

We reserve the right to modify these Terms at any time by posting updated Terms with a new "Last Updated" date. Material changes will be communicated via email or prominent notice on our website at least 30 days before taking effect. Continued use of Services after changes constitutes acceptance of the modified Terms.

If you are accessing Services on behalf of a business or organization, you represent and warrant that you have the authority to bind that entity to these Terms. "You" refers to both you individually and the entity you represent.

These Terms may be supplemented by separate written agreements, including Master Services Agreements, Statements of Work, Order Forms, or Independent Sales Consultant Agreements. In case of conflict between these Terms and a signed separate agreement, the separate agreement controls.

The Services are intended for users who are at least 18 years old. Persons under 18 may not use the Services.

2. USER REPRESENTATIONS

By using the Services, you represent and warrant that:

(a) You have the legal capacity and authority to comply with these Terms;

(b) You are not a minor in your jurisdiction of residence;

(d) You will not use the Services for any illegal or unauthorized purpose;

(e) Your use of the Services will not violate any applicable law or regulation;

(f) All information you provide is accurate, current, and complete; and

(g) You will maintain the accuracy of such information and promptly update it as necessary.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we reserve the right to suspend or terminate your account and refuse current or future use of any Services.

3. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make them available. As a user of the Services, you agree NOT to:

1. Systematically retrieve data or content to create or compile a database or directory without written permission;

2. Make unauthorized use of the Services, including collecting usernames/email addresses by electronic means for sending unsolicited email, or creating user accounts by automated means or under false pretenses;

3. Circumvent, disable, or interfere with security-related features of the Services;

4. Engage in unauthorized framing of or linking to the Services;

5. Trick, defraud, or mislead us or other users, especially to learn sensitive account information;

6. Make improper use of our support services or submit false reports of abuse or misconduct;

7. Engage in automated use of the system, such as using scripts to send comments or messages;

8. Interfere with, disrupt, or create an undue burden on the Services or connected networks;

9. Attempt to impersonate another user or person;

10. Sell or transfer your profile or account;

11. Use any information obtained from the Services to harass, abuse, or harm another person;

12. Use the Services to compete with us or for any revenue-generating endeavor without authorization;

13. Decipher, decompile, disassemble, or reverse engineer any software comprising the Services;

14. Attempt to bypass any measures designed to prevent or restrict access to the Services;

15. Harass, annoy, intimidate, or threaten any of our employees or agents;

16. Delete copyright or proprietary rights notices from any content;

17. Copy or adapt the Services' software, including HTML, JavaScript, or other code;

18. Upload or transmit viruses, Trojan horses, or other harmful material;

19. Upload or transmit any material that acts as a passive or active information collection mechanism;

20. Use, launch, or distribute any automated system that accesses the Services, including spiders, robots, or scrapers;

21. Disparage, tarnish, or otherwise harm us or the Services;

22. Use the Services in a manner inconsistent with any applicable laws or regulations;

23. Make any unauthorized use of the Services in connection with commercial endeavors except those specifically endorsed or approved by us; or

24. Violate any third-party intellectual property rights, privacy rights, or publicity rights.

4. INTELLECTUAL PROPERTY RIGHTS

4.1 Our Intellectual Property

Unless otherwise indicated, the Services and all content, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, website designs, and the design, selection, and arrangement thereof) are owned by Align & Innovate, our licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Our trademarks, service marks, and logos (the "Trademarks") used and displayed on the Services are our registered and unregistered Trademarks. Nothing in these Terms grants you any right to use any Trademarks without our prior written permission.

4.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your personal or internal business use only. This license does not include any right to: (a) resell or make commercial use of the Services or content; (b) collect or use any product listings, descriptions, or prices; (c) make derivative works of the Services or content; (d) download or copy account information; or (e) use data mining, robots, or similar data gathering or extraction methods.

We reserve all rights not expressly granted to you in these Terms.

4.3 User-Generated Content

Any questions, comments, suggestions, ideas, feedback, or other information regarding the Services ("Submissions") provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

You hereby waive all moral rights to any such Submissions, and you warrant that any such Submissions are original with you or that you have the right to submit them. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.

4.4 Copyright Infringement

We respect the intellectual property rights of others. If you believe that any content on the Services infringes your copyright, please contact us at [email protected] with: (a) identification of the copyrighted work claimed to have been infringed; (b) identification of the allegedly infringing material; (c) your contact information; (d) a statement that you have a good faith belief that use of the material is not authorized by the copyright owner; (e) a statement that the information in your notice is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner; and (f) your physical or electronic signature.

5. PRIVACY POLICY

We care about data privacy and security. Please review our Privacy Policy at https://aligninnovate.com/privacy-policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Terms.

The Services are hosted in the United States. If you access the Services from outside the United States, you acknowledge that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. By using the Services, you consent to the transfer of your information to the United States.

We do not knowingly accept, request, or solicit information from children or knowingly market to children. In accordance with the U.S. Children's Online Privacy Protection Act (COPPA), if we receive actual knowledge that anyone under the age of 13 has provided personal information to us without the requisite and verifiable parental consent, we will delete that information as quickly as reasonably practical.

6. PAYMENT TERMS

6.1 Fees and Billing

All fees for Services are as specified in applicable Order Forms, Statements of Work, subscription plans, or fee schedules. All fees are in U.S. dollars and are exclusive of all taxes, levies, or duties.

6.2 Payment Methods

We accept payment via credit card (Visa, Mastercard, American Express, Discover), PayPal, ACH bank transfer, and wire transfer. Payment processing is handled by third-party payment processors (Stripe, PayPal). You authorize us to charge your designated payment method for all fees owed.

6.3 Subscription Services

For subscription-based Services: (a) Fees are billed in advance on a monthly or annual basis; (b) Subscriptions automatically renew unless canceled before the renewal date; (c) You authorize us to charge your payment method for each renewal period; (d) We will send email notification at least 7 days before each renewal; (e) You may cancel anytime through your account dashboard or by contacting customer support; (f) Cancellation is effective at the end of the current billing period; and (g) No refunds for partial periods unless required by law.

6.4 Failed Payments

If a scheduled payment fails, we will attempt to process the payment up to 3 times over a 10-day period. If payment cannot be processed after retry attempts, your Services may be suspended until payment is received. We do not charge fees for failed payment attempts.

6.5 Late Payments

Invoices not paid by the due date are subject to: (a) late payment fees of 1.5% per month (or the maximum rate permitted by law, whichever is less) on the outstanding balance; (b) suspension of Services; and (c) referral to collections for amounts more than 60 days past due. You are responsible for all costs of collection, including reasonable attorneys' fees.

6.6 Refunds

Refund policies vary by service type and are specified in applicable service agreements. Generally: (a) Subscription Services include a 14-day satisfaction guarantee for new customers; after 14 days, fees are non-refundable; (b) Professional Services and Media Production deposits are generally non-refundable once work has commenced; (c) Workshop fees are refundable if canceled 7+ days before the event. Approved refunds are processed within 14 business days.

6.7 Taxes

You are responsible for all applicable taxes associated with your purchases, except for taxes based on our net income. If we are required to collect or pay taxes, they will be invoiced to you unless you provide a valid tax exemption certificate.

6.8 Price Changes

We reserve the right to modify pricing at any time. For subscription Services, price increases will not affect your current subscription term. We will provide at least 30 days' advance notice of price increases, which will apply upon your next renewal. You may cancel before the renewal date to avoid the price increase.

7. TERM AND TERMINATION

These Terms remain in full force and effect while you use the Services. We reserve the right, in our sole discretion and without notice or liability, to deny access to and use of the Services (including blocking certain IP addresses) to any person for any reason or for no reason, including without limitation for breach of any representation, warranty, or covenant contained in these Terms or of any applicable law or regulation.

We may terminate your use or participation in the Services or delete your account and any content or information you posted at any time, without warning, at our sole discretion.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party.

In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

Upon termination, your right to use the Services will immediately cease. If you wish to terminate your account, you may do so by contacting us at [email protected] or through your account dashboard if available. All provisions of these Terms which by their nature should survive termination shall survive, including without limitation ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

8. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We also reserve the right to modify or discontinue all or part of the Services without notice at any time.

We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you.

You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.

9. DISCLAIMER

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.

10. LIMITATIONS OF LIABILITY

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

11. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of:

(a) Your use of the Services;

(b) Breach of these Terms;

(d) Your violation of the rights of a third party, including but not limited to intellectual property rights; or

(e) Any overt harmful act toward any other user of the Services with whom you connected via the Services.

Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

12. USER DATA

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services.

You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

13. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing.

YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

14. DISPUTE RESOLUTION

14.1 Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms (each a "Dispute" and collectively, the "Disputes") brought by either you or us, the parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration or litigation. Such informal negotiations commence upon written notice from one party to the other.

14.2 Binding Arbitration

If the parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association ("AAA") and, where appropriate, the AAA's Supplementary Procedures for Consumer Related Disputes ("AAA Consumer Rules"), both of which are available at www.adr.org.

Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules and, where appropriate, limited by the AAA Consumer Rules. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either party.

The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable AAA rules or applicable law, the arbitration will take place in Miami-Dade County, Florida.

14.3 Restrictions

The parties agree that any arbitration shall be limited to the Dispute between the parties individually. To the full extent permitted by law: (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

14.4 Exceptions to Informal Negotiations and Arbitration

The parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief.

If this provision is found to be illegal or unenforceable, then neither party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction below, and the parties agree to submit to the personal jurisdiction of that court.

15. GOVERNING LAW AND JURISDICTION

These Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Florida applicable to agreements made and to be entirely performed within the State of Florida, without regard to its conflict of law principles.

Any legal action of whatever nature brought by either you or us (collectively, the "Parties" and individually, a "Party") that is not subject to arbitration shall be commenced or prosecuted in the state and federal courts located in Miami-Dade County, Florida, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction in such state and federal courts.

Application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) are excluded from these Terms.

In no event shall any claim, action, or proceeding brought by either Party related in any way to the Services be commenced more than one (1) year after the cause of action arose.

16. CORRECTIONS

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

17. MISCELLANEOUS

These Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision.

These Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control.

If any provision or part of a provision of these Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions.

There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Terms or use of the Services. You agree that these Terms will not be construed against us by virtue of having drafted them.

You hereby waive any and all defenses you may have based on the electronic form of these Terms and the lack of signing by the parties hereto to execute these Terms.

18. CONTACT INFORMATION

For questions or concerns regarding these Terms, or to report violations, please contact us at:

Align & Innovate
A&I Archkey Systems, LLC
A&I Threshold Consulting, LLC
A&I Keyframe Media, LLC

Email: [email protected]
Phone: (954) 466-5205
Website: www.aligninnovate.com

We will make reasonable efforts to address all concerns within thirty (30) business days. Response times may vary depending on the complexity and nature of your inquiry.

ACKNOWLEDGMENT

BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND AGREE TO BE BOUND BY THEM.