Privacy policy
Privacy Policy
Effective Date: July 17, 2025
Last Updated: August 13, 2025
Align & Innovate, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aligninnovate.com, any of the subdomains, engage with our digital services (including our CRM, tools, and other applications), or otherwise interact with us.
By accessing or using our services, you agree to this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
We collect information that you voluntarily provide to us and that is automatically collected through our platforms and services.
A. Personal Information
Name
Email address
Phone number
Company name
Job title
Billing information (if applicable)
Any other information you choose to provide
B. Automated Data Collection
IP address
Browser type and version
Device identifiers
Pages visited
Clickstream data
Time spent on site
This information may be collected via cookies, tracking pixels, scripts, or third-party analytics tools.
2. How We Use Your Information
We use the collected data to:
Provide and manage our services
Respond to inquiries and customer support requests
Process transactions and send confirmations
Send marketing and promotional communications (with consent)
Improve and optimize our website and CRM platform
Maintain security and prevent fraud
Comply with legal obligations
3. Sharing and Disclosure
We do not sell your personal information. However, we may share it with:
A. Third-Party Service Providers
We use trusted partners to power our services, including:
GoHighLevel (GHL): Our white-labeled CRM platform for automation and client engagement
Payment Processors: To handle billing and invoicing securely
Analytics Platforms: To track usage and improve user experience
Hosting Providers: To ensure platform reliability and security
Each of these providers is contractually bound to protect your information and comply with applicable data protection laws.
B. Legal Obligations
We may disclose personal information if required by law, court order, or to protect our legal rights.
4. Data Protection and Security
We take data protection seriously. Your information is protected through:
SSL encryption
Secure servers and firewalls
Data access restrictions
Regular audits and updates
Compliance with applicable data protection frameworks, including CCPA and GDPR (where applicable)
Our infrastructure and third-party vendors (e.g., Google, Microsoft) apply enterprise-grade security to all hosted data.
5. Cookies and Tracking Technologies
We use cookies and other tracking tools to:
Improve website performance
Analyze traffic and user behavior
Personalize your experience
Remember your preferences
You may disable cookies through your browser settings, but doing so may limit functionality.
6. Data Retention
We retain personal information only for as long as necessary:
To fulfill the purposes outlined in this policy
To comply with legal and contractual obligations
To support business operations and backup systems
After the retention period, data is securely deleted or anonymized.
7. Your Rights and Choices
You have the right to:
Access the personal information we hold about you
Request correction or deletion
Object to or restrict certain data uses
Opt-out of marketing communications
Withdraw consent (where processing is based on consent)
To exercise your rights, email us at privacy@aligninnovate.com.
8. International Data Transfers
Our services may be accessed worldwide. Your information may be transferred to and stored in countries outside of your own. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) where required.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child without parental consent, we will promptly delete it.
10. Third-Party Links
Our website or services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. We encourage you to review this Policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
Align & Innovate, LLC
📞 (954) 466-5205
📧 privacy@aligninnovate.com
🌐 www.aligninnovate.com
